Joint Academy is a healthcare company with a digital treatment for chronic joint and back pain. They help patients treat their pain, wherever, whenever by connecting them with a personal physical therapist through an app. The treatment contains of daily exercises, lessons and regular contact with a physical therapist.
I worked for Joint Academy as an UX/UI designer for 3 years where I contributed with:
UX/UI design to launch a new patient app in Sweden and US.
Building a new design system (fonts, colors, components, illustrations, rules and flows).
User tests with prototypes.
Exploration and design of how to adapt the product to new market needs and regulations.
UX and service design for a doctor platform.
Planning and conducting feedback sessions, workshops and presentations with different parties to participate.
UX/UI design for new initiatives to improve users experience, adapt to regulations or growth.
UX design for a new back office tool using co-creative methods.
Support developers with testing and quality assurance.
Producing content material for new treatments (illustrations and video editing).
UX/UI design to redesign Physical Therapists web platform to a mobile app.
Want to know more?
I’ve put together a presentation with 3 different projects from my time at Joint Academy. In this presentation I go in depth about the process, outcomes and learnings. Feel free to contact me and I can tell you more!
My job was to make the intranet feel more cohesive and in line with HiQs graphic profile by redesigning the UI. Also some necessary changes in placement, interactions and functions for a better user experience.
A design project for Sixt. They wanted a website (Sixt Flex) that offers 6 month car leasing for companies. They wished for a simple and “straight forward” website and wanted access to browsing through leasing options on the first page (and a lot of orange!).
I created different rapid prototypes in this project. Mainly to try out how to send a request in the best way. Since the goal is for the user to only send a request (not sign a contract), the best way seemed to be a “one step” process. Which means the request form is available on the same page after the user has klicked/chosen a car. Take a look at the video to see the final prototype!
A challenge in the project: As you can see in the video, there is icons explaining the benefits (USPs) of Sixt Flex on the first page. There is also a box with text below them so you can read all USPs if you like. One of the challenges in this project was that the client wanted to show all USPs with icons, which would be “information overload” for the user. To solve this problem I showed the client three different options – one with all USPs (as they wanted) and two other options that in my experience would be better for the user. We decided to pick out 8 USPs that they thought was the most important to highlight.
The final design of the thesis project was an interactive self-service prototype made for a mid-range hotel. After research and user testing, the design concept showed potential of improving the experience for customers and employees